1. Order Cancellation Before Shipping
- You can cancel your order within 24 hours of placing it or before it is shipped.
- To cancel, contact us immediately at 8826490506 with your order ID.
- If the order has not yet been shipped, we will process a full refund to your original payment method within 7–10 business days.
2. Cancellation After Shipping
- Once your order has been shipped, it cannot be cancelled.
- However, you can request a return after delivery as per our [Return Policy].
3. COD (Cash on Delivery) Orders
- If you have chosen Cash on Delivery and wish to cancel, please inform us as early as possible.
- Repeated cancellations may result in restrictions on future COD orders.
4. Company Rights
- FirstPods reserves the right to cancel an order if:
- The product is out of stock.
- Payment is not received or verified.
- Shipping to your location is not possible.
In such cases, we will inform you and process a full refund (if applicable).
5. Contact Us
For cancellation requests, please contact us:
📍 Address: P36C+4G3, Pocket 11, Sector 20, Rohini, Delhi, 110086
📞 Phone: 8826490506